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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed

CUSTOMER SERVICE

At Main Street Auto & Tire Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Main Street Auto & Tire Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Main Street Auto & Tire Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Main Street Auto & Tire Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Main Street Auto & Tire Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1992, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 765-552-7806 or email us.


What People Say About Us

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    Words can't describe the wonderful service Andy provides to his customers.

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    Hats off to Andy and his mechanics. I got once again top notch service on my vehicle and my wife's vehicle all before noon on a FRIDAY!!! Wow Andy and the guys have always gave the best service, going the extra mile and front bumper to back bumper checked it all for just an oil change price. It's nice to have an in town friendly place to have your vehicle serviced and know your in good hands. Thanks again.

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    Andy and the team always take care of my cars and give me a heads up with anything is needing serviced. Great team and great service.

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    Andy and his team are simply the best! He has taken care of our family vehicles for many years without fail. If you are looking for an honest mechanic or tire dealer, they actually do still exist and he is right here in Elwood! Thank you for the many times you have helped me and my family.

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    I have experienced nothing but phenomenal service whenever I take my car here. I am always welcomed with genuine smiles on their faces! They truly enjoy the job and the help they can give to others. I highly recommend Main Street Auto & Tire to everyone you will certainly not be disappointed.

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    Very laid back atmosphere. they do a quality job and their prices are fair. I will be going here for years to come.

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    Andy and his mechanics are awesome. I blew the water pump in my truck and they fixed it. They are amazing. They care they you have a life and try to get your issues fixed in a timely manner.

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    The service here is excellent! Took my car in for some problems, they found what was wrong and fixed it within a day or two! Excellent prices for the work they do! I will definitely take my car back when needed!!

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    I would like to take this moment to Thank Andy and his mechanic's @ Main Street Tires for fixing my car today. I needed a new transmission line, A new tire and a alignment. I am very grateful! for everyone's help today, Thanks a Million for getting me back on the road fellas.

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    Andy and the guys are awesome, They give great service and they always go above and beyond to get you back up and going as quick as they can! Highly recommend them to anyone.

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    Good and honest auto mechanics. They tell you what the problem is and fix it. The owner even gave me a ride to work since I was running late after I had to drop my car off. Fair prices and a good turn around time too. Far and away better than Elwood tire. Elwood tire didn't even have a mechanic that could diagnose a transmission issue I was having. Main Street Auto & Tire gave me answers the very next day and how to proceed. Good on them.

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    Good service at a very competitive price, backs up their work! they listen to your problem to find the right solution to your needs.

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    Great service and they will tell you everything that they find and let you know estimates before they fix it. I don?t trust my truck with anyone else.

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    Very friendly! First time ever being in there! I will be going back! That's for putting on my tires!

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    Great Mechanics, super friendly, and affordable!

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    Great service, nice people and a good place to have your car worked on.

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    My alternator failed while I was traveling through Elwood on my way to Atlanta, GA. Main Street auto showed up with a tow almost immediately (it was the shortest I've ever waited for a tow in my life). The owner found apart and got it installed in my vehicle within a few hours, getting me back on the road the same day. The owner was funny and seemed like a real family man. All of the service techs in the garage were knowledgeable and efficient. I had a very good experience here.?

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    Words can't describe the wonderful service Andy provides to his customers.

Call us for service: 765-552-7806

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ASA Member (Automotive Service Association)
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  • Car Care Aware